An office phone service is an integral part of your company which plays an important role in determining the success of your business. Nowadays, introduction of cloud systems, PBX boxes and voicemails has considerably improved office efficiency and reduced unwanted expenditures on telecommunication processes. Nowadays, most multinational companies choose PBX systems over regular telephones. PBX is an acronym for Private Branch Exchange. This term clearly defines that it’s a private telephone network that connects different departments of a large corporation via phone and internet. This setup was introduced in 1960, seeing the growing demand of international voice calling.After undergoing several modifications, the current PBX system connects your business phones to a publicly recognized phone network. Introduction of advanced technologies such a VoIP (Voice over Internet Protocol) has further improved upon its efficiency tenfold. Nowadays, PBX office phone service is made available to the users in form of regular PBX service, PBX IP service or Virtual/Hosted PBX IP service.With so many options available in the market, it becomes very difficult for a user to select the best office phone service for his business. Mentioned below are some important shopping tips to help you solve your problems:The main purpose of telephony is to keep you connected with your partners and potential prospects therefore you need an efficient system that can serve you 24X7, without any interruptions.You should begin with the technical aspects first. Check whether your phone comes with flexible headphone and microphone jacks that can be connected to multiple devices.Secondly, you need to focus on phone model and cord length. Your phone cord should be long enough to wind through difficult corners and the model selected should be wall as well as desk mountable. This feature is necessary for space efficiency.You may opt for cordless electronic phones or compact versions that come with soundproof voice calling and loudspeaker facilities.Next concentrate on basic features like multiple phone calling, secured caller IDs, voicemail boxes, call waiting, call recording and call forwarding. Additional features include conference calling, playing recorded speech, call mute and hold options.Select the best five companies that offer all these features. Compare their basic features, setup costs, maintenance charges, discounts, customization options and customer services. These tips will help you in finding the best office phone service for your business.Most business owners must be familiar with the term cloud telephony. It’s a fast growing sector under cloud computing market.
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